/* ISA Formation — robot + chatbot (partagé) */
[hidden]{display:none!important}
/* robot */
.bot{position:fixed;left:0;top:0;z-index:26;width:66px;height:80px;transform:translate3d(calc(100vw - 96px),calc(100vh - 110px),0);will-change:transform}
.bot-btn{all:unset;display:block;width:100%;height:100%;cursor:pointer;border-radius:16px;-webkit-tap-highlight-color:transparent}
.bot-btn:focus-visible{outline:2px solid var(--accent);outline-offset:4px}
.bot-spin,.bot-tilt,.bot-bob{width:100%;height:100%}
.bot-bob{animation:bob 2.2s ease-in-out infinite}
.bot.spin .bot-spin{animation:spin .7s cubic-bezier(.5,0,.3,1)}
.bot.wiggle .bot-spin{animation:wiggle .5s ease-in-out}
@keyframes bob{50%{transform:translateY(-7px)}}
@keyframes spin{to{transform:rotate(360deg)}}
@keyframes wiggle{25%{transform:rotate(-12deg)}75%{transform:rotate(12deg)}}
.bot svg{width:100%;height:100%;overflow:visible;filter:drop-shadow(0 10px 14px rgba(13,26,46,.25))}
.bot .eyes{transition:transform .2s ease}
.bot .lids{transform-origin:40px 34px;animation:blink 4.2s infinite}
@keyframes blink{0%,93%,100%{transform:scaleY(1)}96.5%{transform:scaleY(.1)}}
.bot .bulb{animation:pulse 1.6s ease-in-out infinite}
.bot.thinking .bulb{animation-duration:.35s}
@keyframes pulse{50%{opacity:.3}}
.bot .flame{transform-origin:40px 82px;animation:flame .16s ease-in-out infinite alternate}
.bot[data-mood="sleep"] .flame{animation-duration:.6s;opacity:.45}
@keyframes flame{to{transform:scaleY(.65)}}
.bot .arm-r{transform-origin:57px 61px}
.bot .arm-l{transform-origin:23px 61px}
.bot.waving .arm-r{animation:waveR .4s ease-in-out 4 alternate}
.bot.cheer .arm-r{animation:waveR .3s ease-in-out 4 alternate}
.bot.cheer .arm-l{animation:waveL .3s ease-in-out 4 alternate}
@keyframes waveR{from{transform:rotate(-10deg)}to{transform:rotate(-125deg)}}
@keyframes waveL{from{transform:rotate(10deg)}to{transform:rotate(125deg)}}
/* humeurs : yeux et bouche */
.bot .e-happy,.bot .e-sleep,.bot .e-wow,.bot .e-dizzy,.bot .m-open,.bot .m-frown,.bot .zzz{display:none}
.bot[data-mood="happy"] .e-normal,.bot[data-mood="sleep"] .e-normal,.bot[data-mood="wow"] .e-normal,.bot[data-mood="dizzy"] .e-normal{display:none}
.bot[data-mood="happy"] .e-happy,.bot[data-mood="sleep"] .e-sleep,.bot[data-mood="wow"] .e-wow,.bot[data-mood="dizzy"] .e-dizzy{display:inline}
.bot[data-mood="sad"] .m-smile,.bot[data-mood="sleep"] .m-smile{display:none}
.bot[data-mood="sad"] .m-frown{display:inline}
.bot[data-mood="wow"] .m-smile{display:none}
.bot[data-mood="wow"] .m-open{display:inline}
.bot[data-mood="sleep"] .zzz{display:inline;animation:zzz 2.4s ease-in-out infinite}
@keyframes zzz{0%{opacity:0;transform:translate(0,4px)}40%{opacity:1}100%{opacity:0;transform:translate(6px,-10px)}}
.bot.talking .m-open{display:inline;animation:talkA .26s steps(1) infinite}
.bot.talking .m-smile{animation:talkB .26s steps(1) infinite}
@keyframes talkA{50%{opacity:0}}
@keyframes talkB{0%{opacity:0}50%{opacity:1}}
.bot .e-dizzy{transform-origin:40px 34px;animation:spin 1s linear infinite}
/* bulle */
.bot-bubble{position:absolute;bottom:calc(100% + 10px);right:0;width:max-content;max-width:min(260px,calc(100vw - 32px));background:var(--ink);color:var(--paper);font:500 14.5px/1.45 var(--f-body);padding:11px 14px;border-radius:12px 12px 4px 12px;box-shadow:0 14px 30px -12px rgba(13,26,46,.45);opacity:0;transform:translateY(6px) scale(.96);transform-origin:bottom right;transition:opacity .2s, transform .2s;pointer-events:none}
.bot-bubble.show{opacity:1;transform:none;pointer-events:auto}
.bot.flip .bot-bubble{right:auto;left:0;border-radius:12px 12px 12px 4px;transform-origin:bottom left}
.bot.below .bot-bubble{bottom:auto;top:calc(100% + 10px)}
.bot-bubble a{color:var(--signal)}
.bot-hide{all:unset;display:block;margin-top:6px;font:500 11.5px var(--f-mono);letter-spacing:.04em;opacity:.7;cursor:pointer;text-decoration:underline}
.bot-back{position:fixed;right:16px;bottom:calc(16px + env(safe-area-inset-bottom,0px));z-index:25;width:42px;height:42px;border-radius:50%;border:1px solid var(--line);background:var(--surface);color:var(--ink);display:grid;place-items:center;cursor:pointer;box-shadow:0 8px 20px -10px rgba(13,26,46,.4)}
.bot-back svg{width:24px;height:24px}
@media (max-width:620px){.bot{width:50px;height:61px}}
@media print{.bot,.bot-back,.chat{display:none}}

/* chatbot */
.chat{position:fixed;right:16px;bottom:calc(16px + env(safe-area-inset-bottom,0px));z-index:25;width:min(370px,calc(100vw - 32px));height:min(560px,calc(100vh - 150px));display:flex;flex-direction:column;background:var(--surface);border:1px solid var(--line);border-radius:18px;box-shadow:0 30px 60px -20px rgba(13,26,46,.5);overflow:hidden;animation:chatIn .25s ease}
@keyframes chatIn{from{opacity:0;transform:translateY(14px) scale(.97)}}
.chat-head{display:flex;align-items:center;gap:12px;padding:14px 14px 14px 18px;background:var(--ink);color:var(--paper);border-bottom:3px solid var(--gold)}
.chat-head > div{flex:1;min-width:0}
.chat-title{font:700 16px/1.2 var(--f-display)}
.chat-sub{display:flex;align-items:center;gap:6px;font:500 11px/1.3 var(--f-mono);letter-spacing:.04em;opacity:.75;margin-top:3px}
.chat-sub i{width:7px;height:7px;border-radius:50%;background:#4cc38a}
.chat-x{width:34px;height:34px;border-radius:50%;border:0;background:color-mix(in srgb, var(--paper) 14%, transparent);color:var(--paper);display:grid;place-items:center;cursor:pointer}
.chat-x svg{width:16px;height:16px}
.chat-log{flex:1;overflow-y:auto;padding:16px 14px;display:flex;flex-direction:column;gap:10px;background:var(--paper);overscroll-behavior:contain}
.msg{max-width:86%;padding:10px 13px;border-radius:14px;font-size:15px;line-height:1.5;overflow-wrap:anywhere;animation:msgIn .2s ease}
@keyframes msgIn{from{opacity:0;transform:translateY(6px)}}
.msg.b{align-self:flex-start;background:var(--surface);border:1px solid var(--line);border-bottom-left-radius:4px}
.msg.u{align-self:flex-end;background:var(--accent);color:var(--on-accent);border-bottom-right-radius:4px}
.msg ul{margin:6px 0 4px;padding-left:18px}
.msg li{margin:2px 0}
.msg a{color:var(--accent);font-weight:600}
.msg.typing{display:flex;gap:4px;padding:13px 14px}
.msg.typing i{width:7px;height:7px;border-radius:50%;background:var(--ink-2);animation:dot 1s infinite}
.msg.typing i:nth-child(2){animation-delay:.15s}.msg.typing i:nth-child(3){animation-delay:.3s}
@keyframes dot{0%,60%,100%{opacity:.25;transform:none}30%{opacity:1;transform:translateY(-3px)}}
.chips{display:flex;flex-wrap:wrap;gap:6px}
.chip{font:600 13px/1.2 var(--f-body);border:1px solid var(--accent);box-shadow:inset 0 -2px 0 var(--gold);color:var(--accent);background:var(--surface);border-radius:999px;padding:7px 11px;cursor:pointer}
.chip:hover{background:var(--accent-soft)}
.chat .chat-form{display:flex;gap:8px;padding:12px;border:0;border-top:1px solid var(--line);border-radius:0;background:var(--surface);grid-template-columns:none}
.chat .chat-form input{flex:1;min-width:0;border-radius:999px;padding:10px 15px;font-size:16px}
.chat-send{flex:none;width:44px;height:44px;border-radius:50%;background:var(--accent);color:var(--on-accent);border:0;display:grid;place-items:center;cursor:pointer}
.chat-send svg{width:18px;height:18px}
.chat-note{font-size:11.5px;line-height:1.4;color:var(--ink-2);padding:0 14px 10px;background:var(--surface)}
.sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
@media (max-width:520px){.chat{right:0;left:0;bottom:0;width:100%;height:min(76vh,600px);border-radius:18px 18px 0 0;border-bottom:0;padding-bottom:env(safe-area-inset-bottom,0px)}}
.chat-av{flex:none;width:38px;height:38px;border-radius:10px;background:#fff;padding:3px;object-fit:contain}

/* menu mobile */
.menu-btn{display:none}
.menu-btn svg{width:18px;height:18px}
.menu-btn .i-close{display:none}
.menu-btn[aria-expanded="true"] .i-open{display:none}
.menu-btn[aria-expanded="true"] .i-close{display:block}
@media (max-width:900px){.top .menu-btn{display:grid}}
.mnav{position:absolute;left:0;right:0;top:100%;background:var(--surface);border-bottom:1px solid var(--line);box-shadow:0 24px 40px -24px rgba(8,43,82,.35);padding:4px 20px 22px;display:grid;max-height:calc(100vh - 64px);overflow-y:auto;animation:mnavIn .2s ease}
@keyframes mnavIn{from{opacity:0;transform:translateY(-6px)}}
.mnav a{padding:15px 2px;border-bottom:1px solid var(--line);color:var(--ink);text-decoration:none;font:600 17px/1.2 var(--f-body)}
.top .mnav .btn{display:flex;margin-top:16px;justify-content:center;border-bottom:0;padding:15px 20px;font-size:16px}
.mnav .mnav-tel{text-align:center;border-bottom:0;font:700 19px var(--f-display);color:var(--accent);padding-bottom:2px}
@media (min-width:901px){.mnav{display:none!important}}

/* petite bulle « chatbot » qui apparaît de temps en temps */
.bot-tag{all:unset;position:absolute;top:8px;right:calc(100% + 8px);display:flex;align-items:center;gap:6px;white-space:nowrap;background:var(--gold);color:var(--on-gold);font:700 13px/1 var(--f-body);padding:8px 12px;border-radius:999px 999px 4px 999px;box-shadow:0 10px 24px -10px rgba(8,43,82,.55);cursor:pointer;opacity:0;transform:translateX(8px) scale(.9);transition:opacity .25s,transform .25s;pointer-events:none}
.bot-tag svg{width:15px;height:15px;flex:none}
.bot-tag.show{opacity:1;transform:none;pointer-events:auto}
.bot.flip .bot-tag{right:auto;left:calc(100% + 8px);border-radius:999px 999px 999px 4px;transform:translateX(-8px) scale(.9)}
.bot.flip .bot-tag.show{transform:none}
@media (max-width:620px){.bot-tag{font-size:12px;padding:7px 10px;top:4px}.bot-bubble{max-width:min(240px,calc(100vw - 90px));font-size:14px}}
.chip{min-height:36px}